Terms & Conditions of Hire

These Terms & Conditions apply to all services and hire agreements entered into with Illumin8 Events Group Ltd (“the Company”). By confirming a booking, paying a deposit or instructing the Company to proceed, the Client agrees to be bound by these Terms & Conditions, which form part of the contract.

1. Definitions

In these Terms:
- “Client” refers to the individual, company, or organisation hiring services or equipment from the Company.
- “Equipment” refers to all items provided for hire by the Company.
- “Hire Term” refers to the agreed period for which the Equipment is hired.
- “Contract” refers to the accepted quote, invoice, or written confirmation incorporating these Terms.
- “Services” includes design, installation, hire, styling, and takedown.

2. Booking, Deposits & Payment

2.1 Bookings are confirmed only upon written acceptance and payment of the required deposit.

2.2 For weddings/events:  Deposit of £100 plus VAT is required upon booking with the remainder due at least 30 days before the event date.

2.3 For commercial/seasonal installs: a 25% deposit is required upon booking with the remaining 75% due at least 7 days prior to installation.

2.4 Late payments may result in service delays or cancellation. The Company reserves the right to charge interest on overdue balances at 2% per month.

3. Hire Period & Recurring Contracts

3.1 Hire periods vary depending on service type (e.g. 1–3 days for weddings, 4–10 weeks for seasonal décor).

3.2 Multi-year contracts will specify recurring dates and fees. The Company will notify the Client of any changes in availability or pricing with reasonable notice.

4. Delivery, Installation & Collection

4.1 Delivery/installation dates are agreed in advance and are approximate unless guaranteed in writing.

4.2 The Client or an authorised representative must be on-site to receive and approve the installation.

4.3 Failed delivery or inaccessible sites may incur re-delivery charges. Any items not available for agreed collection may be charged at the daily hire rate until returned.

5. Use, Care & Alterations

5.1 Equipment is to be used only for its intended purpose.

5.2 No unauthorised repairs, modifications or movements are permitted.

5.3 The Client must not attach signage, adhesives, or decorations without written approval. Any damage or loss will be chargeable at current replacement value.

6. Maintenance & Site Access (Seasonal Installs)

6.1 The Company may carry out scheduled or reactive maintenance during the hire term.

6.2 The Client must provide safe and timely access during reasonable working hours for any required maintenance.

7. Loss, Damage & Insurance

7.1 The Client is responsible for all hired items from delivery to collection.

7.2 For commercial or long-term hires, the Client may be required to insure the Equipment against loss, theft, fire, or damage. Proof of insurance may be requested.

7.3 Any loss, theft or damage must be reported immediately and may result in charges at current replacement cost.

8. Cancellations & Termination

8.1 Booking & Deposits
All bookings are confirmed only once a deposit has been paid and written confirmation issued.

• Weddings: £100 + VAT non-refundable deposit

• Commercial, corporate and festive: 25% deposit payable on booking, allocated against preparatory and design work

8.2 Cancellation by the Client – Weddings
If a wedding booking is cancelled:

• The £100 + VAT deposit is non-refundable

• Cancellations within 30 days of the event date will require full payment of the total quoted fee

8.3 Cancellation by the Client – Commercial / Corporate / Festive
If a commercial booking is cancelled:

• The Company reserves the right to retain part or all of the deposit, proportionate to work undertaken and costs incurred

• Where cancellation occurs within 30 days of the installation date, 100% of the total quoted fee will be payable

8.4 Postponements
Postponements are treated as cancellations unless otherwise agreed in writing. Any agreement to reschedule is at the Company’s discretion and subject to availability.

8.5 Termination by the Company
The Company may terminate the agreement with immediate effect in the event of:

• Non-payment

• Breach of these Terms

• Insolvency or administration

• Misuse or risk of damage to Equipment

All outstanding sums shall remain payable, and all hired goods must be returned or made immediately available for collection.

9. Liability & Force Majeure

9.1 The Company accepts no liability for injury, loss or damage caused by improper use of equipment or actions outside our control.

9.2 We are not liable for delays or failures caused by events beyond our reasonable control (including weather, illness, or supplier failure).

10. Intellectual Property & Photography

10.1 All designs, concepts and proposals remain the property of Illumin8 Events Group Ltd.

10.2 Unless otherwise agreed in writing, the Company may use photographs of completed work for marketing purposes.

11. Data Protection

11.1 We comply with UK GDPR and Data Protection laws. Your personal information is used only for fulfilling our services and will not be shared without consent. Full privacy policy available at www.illumin8events.co.uk/privacy.

12. Governing Law & Jurisdiction

12.1 These Terms shall be governed by and construed in accordance with the laws of Scotland.

12.2 Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.